Select Floors & Tiles
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FAQ



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How do Select Floors grade their floors?

We use the Janka Hardness scale. The Janka Hardness test is a measurement of the force necessary to embed a .444-inch steel ball to half its diameter in wood (Pounds To Force). It is the industry standard for gauging the ability of various species to tolerate denting and normal wear, as well as being a good indication of the effort required to either nail or saw the particular wood.

The Janka Test only reltes to the hardness of the wood and has no relation to the characteristics, colour and grain of the wood itself.

We grade our floor from 1 To 10, with 10 being the hardest.

Laminates.

Laminates are graded by their wear resistance from 1 to 5.

Is the natural environment protected during the harvesting and manufacturing of wood flooring?

Yes. Far from a depleting resource, hardwood is sustainable and commercially more available now than ever before. More wood is added in new growth each year than is harvested. For hardwood species, 86 percent more wood is added annually in net growth than is removed through harvest. Manufacturers of glue-down wood flooring meet Clean Air Act standards for construction adhesives.

What are the most important factors in installation of wood floors?

The three most important factors in the long term performance and stability of a new solid hardwood floor are the correct site conditions, the correct timber moisture content and professional installation. It is very important to create and maintain the correct site conditions before installation & during installation.

All wood floors need to acclimatise to site conditions before installation. Heating must be on for at least 2 weeks (18-20) degrees before the wood is placed inside the site and must remain in packaging for at least 7 days before fitting. Different woods will require different acclimatising times.

What significane does the tongue play?

The tongue is used for guidances purposes only. Any boards with damaged tongues may be used as long as there is no other damage to the board.

How Does Wood behave?

The moisture content of any timber is essentially dependant on the temperature and humidity of the surrounding air and the moisture content of any materials in contact with the wood. Wood is a hygroscopic material which absorbs or loses moisture as the temperature and humidity of the air changes.  It eventually achieves equilibrium with its surroundings, provided that the conditions are stable. The moisture content at this point is called the Equilibrium Moisture Content.

The moisture content of the building fabric is initially the most critical factor, but once this is fully dried out it is the combination of air temperature and relative humidity which will eventually decide the equilibrium moisture content in the floor. Any change in the moisture content of the hardwood floor will cause it to expand or contract – an increase in moisture content will cause expansion and a decrease will produce contraction.  If the amount of movement is excessive the floor could expand, buckle and lift or shrink and produce gaps between boards.

We’re installing a wood floor in our living room, hallway and kitchen. All of the rooms are connected; can we lay the floor in one piece?

It’s best to allow a movement gap in doorways between different areas, to ensure that the joint won’t open. When you lay a floor through a doorway, there’s a very limited length of joint to hold together a larger floor area on the other side of the wall. If you use a T profile between rooms, you eliminate the risk of ‘gapping’ and create a neat transition.

What is the best wood flooring to use over radiant heat?

The best type of wood flooring style to use would be an Engineered Floors. One of the benefits of using an engineered floor is that the floor boards are locked together at the joints of each board and not nailed or adhered to the sub floor. This allows the whole floor to move as a single unit if a dimensional change within the wood floor takes place. Another reason is that an engineered floor with a stable plywood backing makes for a more suitable floor with less chance of dimensional movement than a solid wood floor.

Can I install a wood floor over an under floor heating system?

Yes, the two products go hand-in-hand. However, certain points should be considered: The surface temperature of the finished floor must never exceed 27°C, in any area.

What’s the advantage of using an Engineered wood floor over the other types such as a Floating engineered floor or a Solid nail down floor?

Most engineered wood floors are recommended to be glued down but some brands can also be stapled to a wood sub floor. They can also be installed over most (flat) ceramic tile, concrete slabs, vinyl flooring, providing these floorings are secured well to the sub floor and that any surface wax or glaze is completely

Does wood flooring promote a healthy indoor environment?

Yes! Bacteria, dust and dirt do not embed themselves in wood flooring, as they do in other flooring options. Simple regular maintenance—such as dust mopping, sweeping, or vacuuming—keeps wood floors sanitary.

My client suffers from allergies. Is wood flooring hypoallergenic?

Millions of people suffer from sensitivity to chemicals and toxins. Tests by leading allergists have proven that wood flooring provides a healthier environment for these allergy sufferers. Wood doesn’t harbor irritating dust and microorganisms.

Is it cost-effective for home builders and renovators to select wood flooring over less costly materials?

Yes! Residential real estate agents say homes with wood floors hold their value better, sell faster, and fetch higher prices, according to a recent nationwide survey commissioned by the National Wood Flooring Association (NWFA). By a three-to-one margin, real estate agents said that a house with wood floors would sell faster than a carpeted house. Some 58 percent said a house with wood floors would bring a higher price. So when people see hardwood floors instead of carpet-covered plywood, they feel the entire house was built with superior building materials.”

My clients have diverse tastes in interior design. Does wood flooring go well with most design styles?

Yes. In a recent survey commissioned by the NWFA, more than three-quarters of interior designers find that wood flooring works well with many decorating styles. It’s the most versatile floor covering there is. Wood goes with contemporary and traditional and everything in between. Designers rate natural materials as superior to man-made materials in beauty, prestige, style, maintenance, and durability.

There are so many species of wood. How should you select one?

Choosing a species of wood involves more than selecting a color to match décor. Both decorators and installers should be aware of the basic facts about wood species. Other appearance-related attributes are important for designers too, such as texture, grain, and color. Installers will want to consider mechanical properties like dimensional stability, machinability, and ease in finishing.

Why do most gymnasiums use wood flooring?

For the same reason many homes and businesses do: durability and comfort. Indeed, wood flooring commands more than 70 percent of the highly demanding sports floor market. Wood floors are softer and suppler than other surfaces. Wood flooring provides greater resilience, improved shock absorption, and increased energy return, all of which help to reduce injury and body fatigue for athletes.

Does wood flooring provide good acoustics?

Churches, synagogues, and other clients with auditorium projects increasingly request wood floors for its warmth and acoustic contributions. Ask your wood flooring professional about special installation techniques that can increase acoustic abilities.

How is polyurethane or other surface finishes maintained?

Surface finishes like polyurethane require only simple care. Just dust mop, sweep, or vacuum regularly. Always follow the manufacturer’s cleaning recommendations if known. When cleaning no longer restores shine, recoat the floor with a surface finish. The frequency of recoating depends on the amount of traffic. Never wax a surface-finished floor. And never use vinyl or tile floor care products on any wood floor.

Can cleaning products for vinyl or tile floors be used on wood floors as well?

No. Never use sheet vinyl or tile floor care products on wood floors. And never use self-polishing acrylic waxes on wood floors. These waxes cause wood to become slippery and dull. In this case, the floor must be sanded and refinished.

Can a wood floor be damp-mopped?

Never damp mop a wood floor. When cleaning a surface-finished floor, follow the manufacturer’s recommendations. You may generally use a dampened (near dry) mop to maintain a wood floor, however excessive moisture will cause damage. Standing water can dull the finish, damage the wood, and leave a discoloring residue. If water spills on a wood floor, immediately wipe it up with a clean cloth.

How can I prevent scratches on wood flooring?

Place mats and throw rugs at doorways to help protect wood floors from grit, dirt and sand. Place felt pads under furniture legs and vacuum/dust your wood floor regularly

Does wood flooring promote a healthy indoor environment?

Yes! Bacteria, dust and dirt do not embed themselves in wood flooring, as they do in other flooring options. Simple regular maintenance—such as dust mopping, sweeping, or vacuuming—keeps wood floors sanitary.

Can I use Balterio laminate flooring in conjunction with under floor Heating?

Balterio laminate floors can be used without difficulty in combination with water floor heating on condition that the warm water tubes are min. 3 cm underneath the surface and the water in the tubes doesn’t exceed 28°C.Please follow the guidelines of your under floor heating installer. We recommend to avoid high temperature variations (plus and minus) when switching on/off the under floor heating.

Can I put Balterio Laminate floor over an existing floor covering?

Balterio laminate floors can be installed without any difficulty on existing hard floor coverings (e.g. tiles, hard wood, also vinyl) only if you use a sub floor prior to installing the laminate floor. Soft floor coverings like carpets must be removed. Make sure the surface is dry, even and dust-free before installing the sub floor.

Are Balterio Laminate floors resistant to scratches?

Balterio has a wide range of floors with different scratch resistance levels (from Class31/AC3 to Class33/AC5) for residential and commercial use. However Balterio laminate floors are not scratchproof: sharp objects can damage the floor. Impact of high heels or the soft rubber wheels of office chairs pose no problem whatsoever, though we do recommend that chair or furniture legs be covered with felt or plastic caps. Sand or grit on the floor is to be avoided as much as possible, simply by placing a good-quality doormat at the entrance.

Are Balterio Laminate Floors healthy?

The use of “chemical” ingredients in Balterio laminate floors follows the European standards so a Balterio laminate floor takes care of your health.

What is the best Direction to install Balterio Laminate floor in a room?

Installing the planks in the same direction as the main light source in the room is the best way to put a Balterio laminate floor.

Can I install a Floating floor over other floor coverings such as vinyl or tile?

Yes, as long as the other flooring is a hard surface, secured well and is flat. You cannot install any wood flooring over carpet. Removed and the surface is roughened up so as to provide adhesion for the glue. Because of the better stability of engineered flooring than Solid wood flooring they can also be installed where there is slightly higher moisture content like over slabs and in tropical regions of the country.